Water Loss Control in the Great Lakes States: A Utility Survey Report

Unchecked water loss within water supply systems is a public concern: it wastes public money, hinders the economy, and risks long-term water scarcity. Previous studies and surveys about water loss demonstrate the long-held belief that maintaining robust water service infrastructure is key to an efficient and sustainable water system. This survey report constitutes a first step, by providing a baseline of current water loss practices and policies among water supply utilities that can be used to support collaboration in developing strategies for improvement. This report also acts as a case study in data collection and benchmarking that can be used to develop water loss control solutions and improve public reporting.