Electric Carsharing In Underserved Communities: Considerations For Program Success

The U.S. has seen tremendous growth in shared-use mobility services over the past decade. This expansion, however, has not reached underserved communities. Low-income households could greatly benefit from the cost-savings of sharing otherwise underused assets, as these communities lack sufficient access to public transit and “first-last mile” solutions. The Transportation Sustainability Research Center (TSRC) interviewed carsharing company experts with experience serving low-income communities, an insurance industry expert with substantial experience working with carsharing companies, and leaders of community-based organizations (CBOs). These entities brought unique insight in identifying best practices that can be encouraged through government regulations. These recommendations can guide program design and are summarized at the end of this report. Interviewees helped inform four major policy areas: (1) outreach; (2) infrastructure; (3) insurance; and (4) credit/payment. Interviewees offered their expert opinions and recommendations for how to successfully implement low-income carsharing programs.