Shuttles for the First and Last Mile

Revenue shortfalls have led to the reduction or elimination of feeder bus services, causing increased traffic as former users resort to driving. This article outlines how localities can implement shuttle services to fill the gap left by reduced feeder services. It recommends conducting needs assessments to determine where these services are most needed, and financing shuttle service programs through direct subsidies and public-private partnerships. Shuttle services can reduce traffic, save money, and potentially reform local parking requirements. Shuttles have been shown to be cost-effective, with lower operating costs compared to larger transit operators, and can be funded through a combination of public and private financing.