New York Executive Order 120 Citywide Policy of Language Access to Ensure the Effective Delivery of City Services
Type
Executive Order
Year
2008
Level
City or Town
State(s)
New York
Policy Areas
Children & Families, Civil Rights, Democracy & Governance, Economic Justice, Housing, Public Safety
This order requires city agencies to provide language assistance services to individuals with limited English proficiency (LEP) to ensure meaningful access to essential city services and programs. The order establishes guidelines and responsibilities for city agencies to develop and implement language access plans, train staff, and provide language assistance services, such as interpretation and translation services, in order to facilitate effective communication with LEP individuals.