Basic Water Utility Management: A Guide for Local Leaders

Part of a mayor’s job is to understand vital operations of a city, including water utilities and infrastructure. This report presents tools to help mayors understand their water systems and utilities better. In particular, it summarizes the elements of a successful water system, including the creation of a positive internal work culture, effective programming and planning, infrastructure development and maintenance activities, compliance with federal and state law, and engagement with community. Additionally, it also encourages mayors to support a One Water or Integrated Water Management approach.