Turnaround: Fixing New York City’s Buses

Bus ridership in New York City is rapidly declining. In order to attract riders, buses must become faster, more reliable, and more attractive as a transit option. This report lays out best practices to improve New York’s ailing bus system. Strategies focus on redesigning the bus network and routes for more frequent and efficient service, transforming how users get on and off the bus, designing streets to prioritize buses, improving accessibility, and more.