The Future of Cities: Reenvisioning Retail

This report highlighs the economic impact of the COVID-19 pandemic, specifically for local businesses. Local governments can help by creating people-centered places through flexible land use codes, blended brick-and-mortar and online retail, community hubs, and workforce development to ensure economic recovery and resilience. As e-commerce continues to grow, it is important to leverage emerging technologies for community benefit through adaptive use of public spaces and the integration of technology in retail operations.