Madison Language Access Plan

The City of Madison's Language Access Plan establishes citywide standards for ensuring all residents, regardless of language ability, can engage with public services and local government. The plan includes guidance for identifying language needs, providing interpretation during service delivery, translating essential public documents, and evaluating departments' compliance. It commits Madison to language justice through ongoing community engagement, clear accountability measures, and internal staff training-particularly in agencies like public safety, housing, and transportation where barriers have historically excluded immigrant communities.