City of Saint Paul: Limited English Proficiency Plan

One in five City of Saint Paul (City) residents speaks a language other than English in their homes. This means that increasingly City employees are providing services to individuals who may be limited English proficient (LEP). This Limited English Proficiency Plan outlines and describes how the City will improve access to its services, programs and activities for LEP individuals. Interventions aim to provide notice to LEP individuals about their right to service; offer free and timely interpretation and translation services to LEP individuals; train City employees on LEP mandates; and more.