City of Saint Paul: Limited English Proficiency Plan
Type Policy Brief or Report
Level City or Town
Policy Areas Civil Rights, Community Development, Economic Justice
One in five City of Saint Paul (City) residents speaks a language other than English in their homes. This means that increasingly City employees are providing services to individuals who may be limited English proficient (LEP). This Limited English Proficiency Plan outlines and describes how the City will improve access to its services, programs and activities for LEP individuals. Interventions aim to provide notice to LEP individuals about their right to service; offer free and timely interpretation and translation services to LEP individuals; train City employees on LEP mandates; and more.