ProGov21 Policy Library

In the wake of the COVID-19 pandemic, thousands of workers have applied for unemployment benefits online, only to be met with a crashed webpage. To better gauge the overall functionality of state unemployment websites, ITIF tested the page load speed, mobile-friendliness, and accessibility...

This report contains the findings from a participatory action research project that examined the working and living conditions of delivery workers engaged by digital platforms (also known as apps) to deliver restaurant food orders to consumers in New York City. Findings show that...

Some schools and school districts are turning to social media monitoring as a response to the threat of mass shootings. Companies are marketing services claiming to identify sexual content and drug and alcohol use; prevent mass violence, self-harm, and bullying; and flag students...

This report outlines the current political economy of platforms and data in the US and UK, as well as key policies, regulations, and legislation in the data and technology industry. It presents five foundational principles to guide a transformative agenda in platforms and data including,...

Although digital technology made social distancing mandates more feasible and less costly, there are still major gaps that policymakers should address to make physical distancing even easier. In particular, this report argues that governments should support the development of foundational...

Many disinformation campaigns are specifically designed with racist and/or misogynistic content, suggesting that disinformation is a tool used to promote ideologies like white supremacy. This report outlines findings from various studies regarding online disinformation, race, and...