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The ordinance prohibits an individual or an entity from refusing sale, lease, and/or transfer, or to attempt eviction, of property to individual on the basis of race, national origin, sex and/or gender, including gender identity, religion, age and/or sexual orientation. The ordinance requires the City Council to appoint a member of the City Council as a complaint intake officer and establishes formatting and processing requirements for complaints. The ordinance requires a hearing if a violation is likely to have occurred and establishes hearing procedures. The ordinance establishes civil penalties for violations.