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This ordinance amends the administrative code of the city of New York requiring city agencies and agency contractors to provide free language assistance services to limited English proficient individuals.
The Ordinance, among other things, requires city information and services be provided in every language that is represented by 10,000 people or more in the city at the same level that information and services are provided to English speakers. The ordinance requires the hiring of bilingual staff in public contact positions. However, the ordinance divides the implementation into two phases divided by department. The ordinance establishes an in house translation service for translating written materials and providing translation for public meetings. The ordinance requires that every department maintain a telephonic recording in every language represented by 10,000 people or more in the city contain information about the department's operations. The ordinance establishes a complaint process and a compliance plan to be completed by the City Manager each year.
This ordinance prohibits any county contractors from discrimination between employees with spouses and employees with domestic partners in the provision of employee benefits. This ordinance vests in the County Executive the responsibility to create rules for its implementation, including penalties on contractors who practice discrimination between employees with spouses and those with domestic partners.
This model ordinance/executive order prohibits agencies, officers, or employees from inquiring about the immigration status of any individual applying for or receiving any service of benefit, on behalf of oneself or another, unless immigration status information is specifically required by federal or state law as a condition of receipt of such service or benefit and where immigration status information is a condition of receipt of the service or benefit, the agency, officer, or employee shall make only those inquiries necessary to determine whether an applicant or recipient is an immigrant qualified for such service or benefit. This ordinance/executive order requires that no agency, officer, or employee shall record information regarding the immigration status of an applicant for or recipient of any service or benefit unless required by federal or state law. Where federal or state law requires the recording of immigration status information, only that information specifically required shall be recorded.
This ordinance adds three protected classes (gender identity, genetic identity, citizenship status) and expands three protected classes (family status, social security and domestic partners). This means that Madison residents are entitled to equal opportunities in employment, housing, public accommodations and city facilities without being discriminated against based on membership in any of these classes. These are in addition to already established protected classes in Madison such as age, race, color, sex, religion, sexual orientation, etc. In addition this ordinance protects credit history under employment.
The model ordinance centralizes the responsibility for promoting language access in city government in the Office of Neighborhood Engagement (ONE). The ordinance grants ONE increased funds to implement plans to hire multilingual employees. It also appoints ONE to collect the language-access surveys from each of the city's department's in order to analyze the surveys and present the finding to the City Council nine months after the survey process begins. ONE will also receive increase funding to translate written materials that provide vital information to LEP persons about municipal government services. Under the model ordinance, complaints will be collected through an online form prepared by the Chief Administrative Office. The form will be available in Spanish and Vietnamese online. Within the Chief Administrative Office, the Office of Performance Accountability would be charged with reporting the complaints to the respective departments within a week of the complaints being filed. The ordinance also prioritizes departments that offer emergency-related services and guarantees due process for LEP persons.
The act requires that District government programs, departments, and services assess the need for, and offer, oral language services; provide written translations of documents into any non-English language spoken by a limited or no-English proficient population that constitutes 3% or 500 individuals, whichever is less, of the population served or encountered, or likely to be served or encountered; to ensure that District government programs, departments, and services with major public contact establish and implement a language access plan and designate a language access coordinator; to require that the Office of Human Rights coordinate and supervise District government programs, departments, and services in complying with the provisions of this act and establish the position of Language Access Director for this purpose; and to amend the District of Columbia Latino Community Development Act and to repeal the Bilingual Services Translation Act of 1977 to repeal redundant provisions
The ordinance requires City Departments to offer written materials in languages besides English if a substantial or concentrated portion of the public utilizing their services does not speak English effectively because it is not their primary language.
This Language Access Ordinance: requires the development of language services protocols in crisis situations; creates the Office of Civic Engagement and Immigrant Affairs' responsibilities; requires all City departments to comply with the minimal requirements set forth in this ordinance'; expands the number of City departments that must comply with the ordinance in its entirety; requires all City departments to inform limited English Speaking Persons of their rights under the ordinance; and requires all City Boards, City Commissions, and City Departments to translate meeting minutes.
This city ordinance requires that all city services be made available to residents, regardless of immigration status. It also requires that referrals to medical or social service agencies be made in the same manner to all residents, regardless of immigration status. In addition, the ordinance places restrictions on circumstances in which the police may inquire into a person's immigration status or make arrests based on a person's immigration status.